Krystal has worked alongside Dr. Mascorro for more than ten years and was a registered nurse for seven years before that. She is one of three nurse practitioners at EmpowHer in Abilene, where the two obstetrician gynecologists and all the nurse practitioners took Heather Hirsch's hormone course. The practice runs two websites, one for conventional gynecology billed to insurance and one for cash pay wellness and hormone consults. Krystal works on the insurance side and sees patients in person or by video anywhere in Texas. For hormones the team prefers FDA approved estradiol, testosterone and progesterone, and will use compounded medication only if a patient would rather have it. They refuse pellets outright, saying absorption is erratic and the risks are higher than patches or pills.
Courtnee sees patients at EmpowHer Women's Health and Wellness, a six-clinician women's health practice in Abilene, and visits can be in person or by video. She qualified as a nurse at Texas Tech in 2003 and worked in the NICU, in labor and delivery, and in plastic surgery before training as a nurse practitioner. She has worked only in women's health since 2011 and has been with Dr Mascorro since 2014. The practice names menopause care among its services and says hormone replacement therapy may be recommended, with assessment and treatment for bone health after menopause. It sells its own range of supplements and runs a medical weight loss program. The practice says its mission is to exemplify the character of Jesus in all it does.